Is your Wireless Doorbell not working?
Well thankfully, here is a rundown of common issues and how to troubleshoot!
Before we begin to go into troubleshooting steps to resolve any issue you have with your wireless doorbell, it is worth having a quick read of the How A Wireless Doorbell Works article.
Understanding how your wireless doorbell works is a major part of learning how to troubleshoot it. Once you know how it works, you can systematically go through each stage until you have resolved the issue, sent it back or just straight thrown it out.
What Are The Symptoms?
Here are the common symptoms when you find your Wireless Doorbell not working:
Identifying the symptoms will give you a much more structured troubleshooting session.
Wireless Doorbell Not Working - Push Button Problems
Your push button is most likely to be the reason you have a wireless doorbell not working, just because:
It is the transmitter and initiates the process
It is usually outside, where it is exposed to more environmental factors
Wireless Communication Issues
The push button is the wireless transmitter. In other words, when you press the button, the signal travels up the antenna cable inside the push button unit and sends out a signal to be received by the chime.
In between the signal transmitter and the signal receiver are a number of things that can weaken or even destroy the signal before it can be received.
We refer to these as areas of interference and they can include:
Electrical Items and Other Wireless Objects
Some people will go for a wireless doorbell without checking to see if it is weatherproof. What you need, is a waterproof wireless doorbell that is rated IP44 or more to ensure it is not going to be damaged by water.
Worried about an elderly relative? Check out the wireless doorbells with smartphone apps, so you know who is visiting.
Wireless Doorbell Not Working - Chime Issues
When you have a wireless doorbell not working and you narrow the issue down to the chime, it can be frustrating. The chimes are quite difficult to troubleshoot, compared to a push button. Having said that, there are some things you can do though!
No Power To The Chime
Chimes are usually powered by a regular power socket, although they can also be battery powered, allowing for a more portable chime.
Mains Powered Chimes
If it is a mains powered chime, the first thing you will need to do is check for a power button on the chime, is it switched on?
Then move onto the actual power socket, is it working and switched on?
Plug something else into it to test and rule this out.
If you have a working socket but the wireless doorbell chime is still not working then check environmental factors.
If the wireless doorbell chime is in your house, it is likely to be well within the working temperature range (Specified in your manual).
Have you been away from your house and the central heating system has not been on? Is it possible that the temperature has dipped below the working range? If you live in a climate where this can happen, it is worth bearing in mind.
If the chime is out in a garage or a shed, this becomes more likely.
Battery Powered Chime
If the chime is battery powered, you will need to check to make sure you have actually turned it on!
It may sound simple, and you are likely to have checked this first, but you need to find the switch and make sure it is switched to the on position!
Exactly the same as any other battery powered device, it will not work if you have flat batteries! Even if they are brand new batteries, check with another set to be sure, and to rule this out.
Check The Battery Compartment For Liquid
Liquid damage will cause all sorts of problems, especially when it has found its way into the battery compartment.
If you find some liquid in there, you then need to find out what the liquid is.
Any liquid is a concern!
If it is battery fluid, the batteries are faulty. You will need to clean out the battery terminal and then add in a new set of batteries.
If it is water, then you need to find out how it got in there to make sure it does not happen again.
Only when you are confident that you have fixed any water leak and completely dried the battery compartment, you can retest the wireless doorbell.
Any other liquid is sure to have come from a spillage! This can be quite common if you have a small child running around your house!
Make sure your keep your device away from any potential spillages.
Clean The Battery Connectors
The longer your wireless doorbell chime sits in the same position, not being moved regularly, the more dust and dirt it will collect.
If you are getting no power to the chime unit, then check the battery connectors to make sure there is nothing blocking the flow of energy from the battery.
Common battery terminal issues are caused by dust, dirt and rust. Rust can form if it has been the victim of water damage in the past. As soon as you see rust, you should think about replacing the unit.
To clean the battery terminals, you will need some cotton swabs and some white vinegar. Then proceed with the following steps:
* Dip the swab into the vinegar
* Brush around the battery contacts until clean
* Use a dry cloth to clean any excess fluid around the battery contacts
For newly purchased wireless doorbells, they may have added a plastic tag to stop the batteries from connecting during transit. Well worth checking for these if it is a new unit!
If you have been through all of the above and you still having issues with your wireless doorbell, then maybe it is time be thinking about buying a new one.
Take a look at our best wireless doorbell list for some ideas, and forget about your old wireless doorbell not working!